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Press release

April 29, 2020

Sun Life launches digitally-enabled selling process for clients


Sun Life of Canada (Philippines), Inc. has launched a new digitally-enabled selling process that will allow Filipinos to avail of life insurance products and stay financially protected even amid the Enhanced Community Quarantine.

The digitally-enabled process will make use of teleconferencing tools so clients may still connect with Sun Life financial advisors to get professional advice on their financial goals, learn about the insurance solutions that would best fit their needs, and avail of these products.

“This is our way of helping Filipinos stay protected from financial risks, especially in these times of uncertainty,” Sun Life of Canada (Philippines), Inc. President Alex Narciso said. “Whether they aim to get a life insurance policy or upgrade their existing coverage, they can do so without leaving the comfort and safety of their homes. The process we implemented is designed to make the experience as convenient, easy, and secure as possible for our clients.”

To avail of Sun Life’s products remotely, clients only need to have an internet connection, a valid email address, any online video conferencing tool, landline or mobile phone, one valid government-issued photo- and signature-bearing identification card, and access to online banking or e-wallet services. Over-the-counter deposits through select partner banks will also be accepted as an alternative payment method. Sun Life employs digital safety and data protection measures to protect client data in this digitally-enabled process.

“Sun Life has been the Filipinos’ partner in their financial journey for the past 125 years, and we remain committed to serving them now more than ever,” Narciso said.

The digitally-enabled selling process will be in effect during the Enhanced Community Quarantine Period as initiatives utilizing information and communications technology and other technology via remote communication have been permitted by the Insurance Commission.

For more information, clients may reach out to a Sun Life advisor or visit Talk to an Advisor.