Become an employee

Sun Life accepts and manages employment applications through our online career site. Here are answers to some of the questions you may have about applying to a position online at Sun Life Philippines:

• Do I need to create a new user account if I have previously applied to Sun Life?

  On October 30, 2017, Sun Life adopted a new talent acquisition system. If you created a candidate home account on, or after, October 30, 2017, your profile will be saved in the new system.

  If you applied for a position at Sun Life before October 30, 2017, a Talent Acquisition Partner will consider your application and reach out to you for additional instructions.
   

• Can you walk me through the application process?
  
  1. When you are on our "Search Jobs" landing page:
  Enter the search criteria that match the position/(s) you’re looking for, or leave the criteria blank to see all positions available globally.
  
  2. To apply for a position, click the “Sign In” button in the top right corner to sign in or create a new candidate home account.
  If you cannot remember your password, select “Forgot Password” and you will receive an email asking you to reset your password.
  
  3. Once you sign in or create an account, click the “Search for Jobs” button to get started.
  4. Click on the name of a position you are interested in.
  5. Click on the “Apply” or “Apply with LinkedIn” button.
  6. Upload your resume or LinkedIn profile. Click “Next” and complete all required fields.
  7. Answer job-specific questions.
  8. Acknowledge the Terms and Conditions by ticking the checkbox.
  9. You MUST click “Submit” in order to complete your application. Wait until you receive the         “Congratulations” message before closing your browser.
  
  
• Do I need to create a login email address and password?
  
  You do not need to sign in to search for positions, but you will need to create a candidate account with your email address and password to apply for a position. You also need a candidate account to receive communications from one of our Talent Acquisition Partners once you have applied.
   

• How do I check the status of the jobs I have applied for?     
  
  1. Click the "Sign In" button in the upper-right corner of the "Search for Jobs" page
  2. Sign in with your email and password
  3. In the top-right corner, click "Candidate Home." You will see a list of all the positions you have applied for, along with the application status.
   

• Can I submit a general application? Or submit my resume without applying to a specific job?
  
  Right now, you can only apply for a specific posted job opening.  We encourage you to check back often as we update our job openings regularly.
  You can also create Job Alerts if you are unable to find the position you are looking for.
  
  
• Can I apply for a position on a mobile device?
  
   Yes. You can use your mobile device’s web browser to search and apply for positions.
  
  
• I am already an employee at Sun Life looking to advance my career. Should I apply here as well?
  
  No. In order to be correctly identified, Sun Life employees should only apply through the internal career site within the Sun Life network.  Apply either at work or through VPN so your application can be appropriately considered as an internal candidate.
  
  
• What if I was referred to a position by a current Sun Life employee?
  
  If a current Sun Life employee has referred you for a position, you will receive an email with an individualized link to the open position. You must apply using the link in the email after signing in so that you can be properly tagged as a referral. You can still apply for the job by searching for it without the emailed link, but the employee will not receive credit for the referral.
   

• I have applied for a job. How do I know if my application was received?  
  
  If you included your email address on your profile or application, you should receive an email confirmation within 24 hours. If you don’t receive this confirmation, check the Spam folder of your email provider in case it was mistakenly sent there or review the application you submitted and make sure it’s complete.
  
  Alternatively, follow these steps:
      1. If you are not signed in yet, sign in with your email and password.
      2. In the top-right corner, click "Candidate Home"
      3. You will see a list of all the positions you have applied for, along with the application status.
   

• Will a Talent Acquisition Partner contact me?
  
  If you are one of the candidates selected for an interview, a Talent Acquisition Partner will contact you as soon as possible. This step may take a few weeks as we collect and review applications. We may also consider your application for other roles within the organization as they become available, so be sure to keep your information current within our system.

  You can check the status of your application at any time by signing into your candidate account, and then going to "Candidate Home".