Important notification on data privacy and cookie notice

We use cookies to ensure you get the best experience on By continuing to browse our site, you are agreeing to our use of cookies.

Press release

September 21, 2020

Sun Life Launches Remote Online Medical Exam

In a bid to continuously help Filipinos stay financially protected amid the COVID-19 pandemic, Sun Life of Canada (Philippines), Inc. has launched a Remote Online Medical Examination (ROME) facility for clients applying for an insurance policy or a reinstatement.


This initiative is the first of its kind in the local life insurance industry.


With ROME, Sun Life’s accredited full-time medical examiners will perform online medical examinations through a video conferencing tool approved by the company. This will enable clients to be a step closer to securing a policy while staying in the safety and comfort of their own homes.


“In these crucial times, Sun Life remains committed to being the Filipinos’ lifetime partner towards financial security and healthier lives,” Sun Life of Canada (Philippines), Inc. President Alex Narciso said. “Rest assured that we will always have their best interests in mind, as we continue to explore platforms and facilities that would bring our products and services closer to them.”


ROME is Sun Life’s latest initiative geared towards digitalization. The company has earlier launched a digitally-enabled selling process, which makes use of teleconferencing tools to enable clients to connect with Sun Life advisors to get professional advice and avail insurance solutions even amid the quarantine measures being implemented within the country.