SLAMCI Online Service Terms and Conditions

Please read the following terms and conditions carefully before using this Web site. You should review these terms and conditions regularly as they may change at any time. If you are a minor (less than 18 years old), please get parental or guardian consent before using our websites. By using our websites, you acknowledge that you have read these terms of use and agree to them. If you do not agree to these terms of use, please do not use or access our website. If you have any questions about these terms of use, please contact us by calling 849-9888.


You will be required to input your basic information before you can use the Web site. Please note that while we have put in place security measures to safeguard your information, we do not guarantee that any information you provide will neither be intercepted by others during transmission nor completely protected from alteration, loss, etc. You shall exclusively bear the risk and any damage for using this website and communicating with us electronically. All our products and services are subject to the terms and conditions of any applicable agreements. All terms and conditions of your existing mutual fund accounts shall remain in full force and effect and unchanged by this agreement. Our products and services are available only in jurisdictions where they may be lawfully offered for sale. Not all products and services are available in all geographical regions. This site is not intended to provide you with any personalized financial, accounting, legal or tax advice. It should not be used as a substitute for personal advice from an appropriate professional advisor. Information provided on this site is believed to be reliable when posted. However, we cannot guarantee that information will be accurate, complete and current at all times. All information in this site is subject to modification from time to time without notice. We will make every reasonable effort to provide you access to our site. However, there will be occasions when the site will be unavailable for use or times when we find it necessary to shut down our site for a period of time for maintenance, updates and other reasonable adjustments. Your use of this site shall be entirely at your risk. The Sun Life Financial group of companies will not be responsible in any manner for any harm, loss or damage, however caused, arising out of your use of this site, including direct, indirect, special, third party or consequential damages. We will not be responsible for any detrimental reliance that you may place upon the site or its contents. You may not copy, reproduce, distribute, publish, post, upload, transmit, adapt, modify or create derivative works of or from, publicly display or perform, or in any way exploit any content, without prior written permission from the owner. The contents of this site are protected by copyright. You may not use the name "Sun Life Prosperity Funds," "Sun Life" or "Sun Life Asset Management" or any mark, logo, or trade name for whatever purpose, without prior written permission from us. We retain all right, title, and interest in our websites and any content, features, products, or services offered on them, including any and all intellectual property rights. We reserve all rights not expressly granted.


Any on-line acknowledgments or other messages which appear on your screen for transactions entered do not mean that the transactions have been received, accepted or rejected by Sun Life Asset Management Company, Inc. (SLAMCI).

These acknowledgements are only an indication that the transaction information entered by you has either been transmitted or cannot be transmitted to SLAMCI. No transaction shall be deemed accepted until you receive a written confirmation from SLAMCI. You are responsible for reviewing all confirmations received by you in order to verify their accuracy.

If you do not receive a written confirmation within five (5) business days of a transaction, you agree to immediately notify SLAMCI. SLAMCI reserves the right to accept or decline Investments in the Sun Life Prosperity Funds pursuant to the requirements of the law or its policies. Only cleared funds will be allowed for investment in the Sun Life Prosperity Funds. For payment via Internet Payment Gateways (IPG), you will be re-directed to a third party aggregator / internet payment gateway and be subject to its terms and conditions.

IPG transactions will be charged a separate fee of Php50 on top of the investment amount. Refunds due to applications that are "Not Proceeded With" (NPW) will be retuned via the same mode of payment. IPG transactions will be credited within 30 calendar days from the expiration of accounts and any arrangements in connection therewith will solely be between the Investor/Applicant and the IPG.

In compliance with the rules of the Securities and Exchange Commission (SEC) and the Anti-Money Laundering Council (AMLC), face-to-face verification (Know Your Client) will be required on your first redemption request or once your investment has reached the online investment threshold.

You have the option to perform face-to-face verification through Sun Life’s online client portals or at selected Client Service Centers, depending on the amount of your investment. IPG transaction costs will not be refunded to the Investor/Applicant.

You may not reverse engineer, disassemble, or decompile, derive code or materials from, or capture any source, scripts, layouts, design, metadata, or other information accessible through our websites (including, without limitation, data packets transmitted to and from our websites), or analyze, decipher, "sniff", derive code or materials from any packet stream to our from our websites, or attempt any of the foregoing. You expressly waive any legal rights you may have to do any of the foregoing.


Further, in using our websites, you may not:

  • Violate these terms of use, infringe upon our rights or the rights of others (including, without limitation, intellectual property rights, rights of privacy such as unauthorized disclosure of a person's name or email or physical address or phone number, and rights of publicity), or violate any laws
  • Conduct or solicit illegal or other activity that in any way harms us or any of our affiliates and business partners
  • Disguise the origin of any message, communication, or transmittal you send to us
  • Use any robot, spider, scraper, or other automated or manual means to access our websites, or copy any content or information on our websites
  • Attempt to gain unauthorized access to any portion of our websites or any related networks or systems by hacking, password "mining", or any other illegitimate means
  • Probe, scan, test the vulnerability of or breach the authentication measures of, our websites or any related networks or systems
  • Modify or reroute or attempt to reroute our websites
  • Link to our websites from any unsolicited bulk messages or unsolicited commercial messages ("spam")
  • Utilize framing, squeeze back, overlay or other techniques to enclose or display our websites or any content on our websites, with any other software or content of a third party; or
  • Take any action that places a disproportionately large load on our websites or any related networks or systems.


We reserve the right, but not the obligation, to investigate and take appropriate legal action against anyone who we believe is violating these terms of use, including without limitation, removing any materials, suspending or terminating the registration of such violators, or suspending or terminating their right to use our websites.


Using and/or communicating with our website sending email, or otherwise communicating with us via applications and/or devices constitute electronic communication. By doing so, you agree that:

  • We may communicate with you electronically by posting general notices on our websites
  • All notices, disclosures, and other communications that we send you electronically satisfy any legal requirement that such communications be in writing; and
  • Any notices are deemed to be given and received on the date we transmit any electronic communication as described above.

We reserve the right to discontinue its interactive Web services and to change the terms of its use at any time upon notice to you. Notice may be given to you in writing, by e-mail or by posting such notice on our web site. We may immediately terminate your access to our web site if you violate any of the above terms and conditions. Should you deactivate your account, you will not be able to use our website or access your data therein using your deactivated account. Upon deactivation, you may no longer be identified using your data. You understand and accept that, your data may continue to reside in the system and may be used by us pursuant to herein terms and conditions. To delete your data permanently, please send your request here:

Our web site is compliant with the privacy legislations of the Republic of the Philippines and we are committed to respecting the privacy of your personal information. It is important to keep in mind, however, that the Internet is not a totally secure medium of communication. For this reason, we cannot guarantee the privacy of any information you input on this site or send to us on the Internet. We will not be responsible for any damages you or others may suffer as a result of the loss of confidentiality of any such information sent over the Internet. To understand how and what information we collect, and how we may use or disclose such information, please carefully read our privacy policy statement, found here. By using our websites, you acknowledge that you have read our privacy policy statement and you allow us to process and disclose your personal and sensitive personal information to (i) service your account), (ii) process transactions and enforce this contract, and (iii) pursue our legitimate and lawful rights and interests and other purposes allowed under privacy laws and regulations.

From time to time many of us are offered, or may provide, gifts, favours, benefits, hospitality, or entertainment in the course of our work. These are generally recognized as important parts of doing business.

Nevertheless, you should not accept any benefit that could in any way influence, or appear to influence, your ability to make objective business decisions. You should not offer gifts, favours, benefits or entertainment that might be perceived as inappropriately influencing another company's business dealing with Sun Life. Consider the following criteria when accepting or offering benefits:

  • Would doing so make it difficult to make a fair and unbiased decision?
  • Is the value involved nominal and reasonable? (Check local policies or supplementary codes or speak to your manager for guidance on what constitutes nominal in your business group as this can vary.)
  • Does this occur frequently?
  • Does the exchange create a sense of obligation on either party?
  • Would it embarrass Sun Life or the recipient if publicly disclosed?
  • Does it violate Sun Life anti-corruption policies or processes?

Before you offer business-related gifts or benefit to a government official or an officer or employee of a state- owned or controlled enterprise, consult with your business group general counsel or senior compliance officer.

Depending on your position at Sun Life you may also have an obligation to report or seek pre-approval of gifts and entertainment. Unless specifically provided under the terms of your employment or engagement, you may not receive a commission or other compensation related to the sale of any Sun Life product or service

We will not be deemed to be in breach of these terms and conditions or our privacy policy statement due to any event or circumstance beyond our reasonable control, including without limitation, war, invasion, failures of any public networks, electrical shortages, terrorist attacks, and earthquakes and other acts of God. We are not responsible for any loss, delay, or damage due to such events or circumstances.

Neither we nor any of our respective licensors or suppliers will be liable to you under any theory of liability, for any indirect, incidental, special, consequential, punitive, or exemplary, or other damages arising out of your use or inability to use our websites or any services or information available through them, including, but not limited to loss of revenues, loss of profits, or loss or corruption of data, even if advised of the possibility of such damages. This disclaimer shall apply even if your remedies under this agreement fail of their essential purpose. You may have additional rights under applicable law that preclude or limit the exclusion and disclaimers above.

You agree to defend, indemnify, and hold us harmless from and against any and all claims, losses, liability, costs, and expenses (including attorney's fees) arising from your use of our websites, violation of these terms of use, or violation of any third-party rights.

You agree to waive any and all laws that may limit the efficacy of any releases contained in these terms of use.

You agree that all matters relating to your access to or use of our websites, including all disputes, will be governed by the laws of the Republic of the Philippines. You agree to exclusive personal jurisdiction by and venue in the courts of the Republic of the Philippines. You also waive any objections to such jurisdiction or venue. These terms of use were last updated and posted on December 2018.