How to file a claim
STEP 1: Notify Sun Life about your claim.
To file a claim, simply click the Claim Notification Form (see links below) and type the requested information.
When all fields have been completed, click the Submit button.
You may also report the claim through text/SMS by following this format:
SUNLIFE<space>CLAIMS<space>Insured’s name/Date of birth/Type of claim
Then send the message to 0908-8968278
You may also notify us by:
STEP 2: Know the requirements.
Instruction: Click the title of the requirement to print the checklist and form. Acrobat Reader software is required to download.
The requirements checklists and claim forms are also available at the following:
STEP 3: Submit the requirements
Once the claim requirements are ready, submit the requirements to the following:
Frequently Asked Questions on Claims
What would you like to do today?
2/F Sun Life Centre
5th Avenue corner Rizal Drive
Bonifacio Global City,
Taguig City 1634
Call Center (Sunlink): (632) 849-9888